Terms of Service

Last updated: 26 October 2026

1. Overview

Welcome to SAMZY Livestock Supplies. Throughout this website, the terms “we”, “us” and “our” refer to SAMZY Livestock Supplies.

We operate this online store using Shopify, which provides the e-commerce platform through which our products are offered for sale.

By accessing our website or purchasing our products, you agree to these Terms of Service and any applicable policies referenced on this website. Please read them carefully before using our services.

If you do not agree with these terms, you should not use the website except where access is otherwise permitted by law.

2. Eligibility and Use of the Website

You must have the legal capacity to enter into a binding agreement to make purchases through our store.

You agree to use the website lawfully and not to engage in fraudulent activity, interfere with website operations, attempt unauthorised access or misuse our services.

3. Products and Descriptions

SAMZY Livestock Supplies offers livestock and equestrian-related products, including hoof-care tools, bits, stirrups and related equipment.

We make reasonable efforts to ensure product descriptions, photographs, specifications and prices are accurate. However, minor variations in product appearance, packaging or display may occur.

Product photographs and descriptions should be read alongside the specifications provided on each product page.

Customers are responsible for reviewing the available product information and determining whether an item is suitable for their intended application. Where appropriate, consult a qualified professional regarding product selection and use.

Nothing in this section removes any rights you may have under applicable consumer law.

4. Pricing and Availability

Prices, product availability, promotions and product descriptions may change from time to time.

The price displayed at checkout will generally be the price applicable to your order, subject to applicable law and any clearly disclosed conditions.

We reserve the right to correct genuine pricing or listing errors. If an error materially affects an order, we will contact you to discuss an appropriate resolution rather than treating an incorrect listing as automatically binding.

5. Orders and Payments

Placing an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted or dispatched.

We reserve the right to decline or cancel an order where permitted by law, including in cases of suspected fraud, payment failure or genuine stock availability issues. If payment has already been collected for a cancelled order, an appropriate refund will be arranged.

Payment methods available at checkout are subject to the terms of the relevant payment providers.

6. Shipping and Delivery

Shipping destinations, costs, processing times and delivery estimates are described in our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed. Delays may occur because of carrier operations, weather, customs procedures or other circumstances beyond our reasonable control.

This section does not exclude any legal responsibility that cannot lawfully be excluded.

7. Returns and Refunds

Returns, replacements and refunds are handled in accordance with our Returns and Refund Policy and applicable consumer law.

Nothing in these Terms of Service limits or excludes non-excludable rights under Australian Consumer Law.

8. Product Safety and Intended Use

Products must be used according to their intended purpose and any applicable manufacturer instructions.

Customers should inspect products before use and discontinue use if an item appears damaged, defective or unsafe. Appropriate training and professional guidance should be obtained where necessary, particularly for tools or equipment used in animal care.

Product descriptions are not a substitute for professional veterinary advice, animal-care training or manufacturer instructions.

9. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, product descriptions and design elements, is owned by or licensed to the relevant rights holder.

You may view and use the website for personal or legitimate purchasing purposes. You must not reproduce, distribute, modify or commercially exploit protected website content without appropriate permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, shipping carriers and other external websites.

Third-party services are governed by their own terms and privacy policies. We are not responsible for external websites or services to the extent permitted by law, and this does not affect any rights or remedies you may have against us.

11. Limitation of Liability

To the extent permitted by law, we are not responsible for losses arising from misuse of products, failure to follow applicable instructions, or circumstances beyond our reasonable control.

Nothing in these terms excludes, restricts or modifies any liability, guarantee, right or remedy that cannot lawfully be excluded or limited under applicable law, including Australian Consumer Law.

12. Indemnity

To the extent permitted by law, you agree not to misuse our website or violate these terms in a manner that causes loss or damage to us or others. Any liability arising under this section will be determined in accordance with applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and disclose personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time by publishing a revised version on our website.

Changes apply from the stated effective date, subject to applicable law. Orders already placed remain subject to the terms applicable to the transaction, except where a change is required or permitted by law.

15. Governing Law

These terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory consumer protections or other applicable laws.